Solutions At Work Blog



About Our Bloggers

 Danroy "Dan" T. Henry, Chief Human Resources Officer: Dan is responsible for the delivery of leading-edge people solutions to more than 20,000 Bright Horizons employees. Recognized as a values-driven business professional, he is a contributing author to Inside the Minds and has also been a featured speaker at the NEHRA annual convention, SHRM, the Conference Board, and NAAHR.
Read all of Dan's posts

 Susan Brenner, Ed.D., SVP of Education: Susan has more than 20 years of experience managing quality child care programs. She was instrumental in the development of the first back-up center to achieve National Association for the Education of Young Children accreditation. Susan now oversees more than 260 Bright Horizons child care and early education centers.
Read all of Susan's posts

 Andrea Wicks Bowles, Senior Consultant: Andrea works with Bright Horizons clients to enhance the effectiveness of their employees and strengthen their position as an employer of choice. Her knowledge of child care policies, organizational effectiveness, and work/life industry trends combined with analytical skills is used to help clients uncover their unique issues and challenges. Andrea, a frequent speaker at work/life conferences, is a key contributor to Bright Horizons' research investigations.
Read all of Andrea's posts
 Jay Titus, Director of Academic and Student Support, Tuition Advisory Services (TAS): Jay oversees the team of educational and finance advisors working with our corporate clients. Prior to joining TAS, Jay served as Assistant Vice President of Enrollment Management and Dean of Admissions for Mount Ida College, overseeing all admissions and marketing operations for the College. He is a Boston native, and attended Bryant University where he earned his B.S. Degree in Business Administration, and Lasell College, where he earned his MSM. He lives in Burlington with his wife Jesleen, and three children.
Read all of Jay's posts
 Shannon Barry Vasconcelos, Senior Manager, College Finance, College Coach: Shannon works with College Coach’s corporate clients, delivering college financing workshops and providing personalized counseling to employees. She has over 10 years of experience in student financial assistance, at Boston University and Tufts University, and has also served as an active member of MASFAA’s Early Awareness and Outreach Committee, as a trainer for DOE’s National Training for Counselors and Mentors, and as a volunteer for FAFSA Day Massachusetts.
Read all of Shannon's posts
 Patrick Donovan, General Manager, College Coach: Patrick oversees all aspects of the College Coach organization and is responsible for the overall performance of the group. With more than 15 years of experience, Patrick holds a Bachelor of Science degree from the Massachusetts Institute of Technology and a Master’s in Business Administration from Harvard Business School. Patrick helped found the Shackleton School, an Outward Bound style high school targeting at-risk youths.
Read all of Patrick's posts
 Zaragoza Guerra, Former Senior Admissions Officer, Massachusetts Institute of Technology: More than a decade working for universities including MIT and the California Institute of Technology has made Zaragoza an exceptional resource for students interested in math, science, or engineering careers. He holds a Bachelor of Arts from the University of Notre Dame and a graduate degree from Harvard. Zaragoza also understands the artistic student, having spent a number of years as director of admissions for the Boston Conservatory.
Read all of Zaragoza's posts
 Kim Callaway, Vice President of Consulting Services, Horizons Workforce Consulting: With nearly three decades of experience in work/life consulting and managing employer-sponsored benefits, Kim has developed unique solutions to help varied clients meet their unique needs. These include: Turner Broadcasting, Johns Hopkins Medical Institutions, Yale University, Procter & Gamble, Synovus Service Corporation, and Frito Lay. Ms. Callaway received a Bachelor of Arts degree in psychology from Wheaton College and a Master of Arts degree in teaching from National Louis University.
Read all of Kim's posts
 Lucy English, Ph.D.: Lucy is a Senior Consultant with Horizons Workforce Consulting. After careers in early education and as a sociology professor, she has spent the past eight years consulting with corporate and university clients, researching and writing about work-life issues, and speaking at national conferences. Lucy is married to an art teacher and has two sons, ages ten and two.
Read all of Lucy's posts


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Your Employees Really Don’t Need to Get a College Degree…

May 14, 2012

By JayTitus

Or do they?

Please don’t get me wrong. I am a former college administrator who places an extremely high value on higher education. And as director of the advising team here at EdAssist, my primary role is to present higher education options to thousands of employees each year who are looking to advance their career. But the key word there is “options.”  It doesn’t always have to be about the college degree.

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A Mother’s Day Wish List

May 10, 2012

By Solutions at Work Editor

One of the most popular videos making the rounds on computer screens this Mother’s Day is about moms supporting their kids toward Olympic gold. The heart-tugging images from Procter & Gamble’s “Best Job“ video show dedicated mothers up before sunrise, awakening sleepy children and driving them to pre-dawn sports practices, and then enjoying the spoils years later in the stands of the big games.

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Forget Wellness…How is your personal life??

May 4, 2012

By LucyEnglish

Many organizations are embracing the paradigm of well-being as a useful way to bring previously disparate efforts together in one place, and to understand where there may be weak places in the organizations’ people support strategy.

While a model of well-being will vary from one workforce to the next, it is safe to say that satisfaction with personal life is a large part of well-being for all of us. In fact, satisfaction with personal life makes up 54% of well-being for a nationally representative group of full-time workers. Compare that with just 8% for health and wellness.

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Paying It Forward
in Supporting Employee Well-Being

April 30, 2012

By KimCallaway

The kinds of actions that show genuine support are the same ones you’d want to show all your employees in treating them as whole people, with important aspects of life playing out beyond the bounds of work: Initiate and encourage dialogue with an open mind, address the individual needs of each employee, respect confidentiality, and be flexible and willing to engage in joint problem-solving while focusing on results that matter to you and to them.”  This is quote from a recent article by Stew Friedman in Bloomberg, which included a brief discussion on how leaders can model behavior that truly supports employees’ well-being. As I reflect on my 30 year career, the impact of my supervisors on my well-being has been profound.

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College Finance 101:
Borrowing and Paying Back College Loans

April 26, 2012

By Solutions at Work Editor

Like April rain and May blooms, college commencements are a mainstay of springtime. Thousands of new graduates will throw their caps in the air in 2012, some heading to graduate school, some pounding the pavement, and some entering the workforce for the first time.

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Well-Being: A Strategic Approach

April 25, 2012

By Andrea Wicks Bowles

Human Resource professional are spending more time considering the concept of well-being. In fact, much is being written about it as an essential tool for considering how best to support the workforce.

One such article in HR Magazine/UK written by a Business School Professor from Leeds Univ. successfully outlines why this is important to organizations. The author says, “A strategic approach to well-being starts with the overall goals of the organization and an examination of the extent to which existing and proposed well-being initiatives can support the goals.”

His emphasis is on stress, health and employee wellness.

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Problems at Work

April 18, 2012

By Susan Brenner

You could probably fill a small library with just business and “how to” books.  It’s hard to imagine a work topic that hasn’t already been covered — including how to get along better with co-employees, how to improve as a manager, how to be a leader. But what if there’s a better way to learn about human relationships?  What if life with your co-workers would improve if you just read a good novel?

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Wellness in Context

Filed under: employee well-being

April 16, 2012

By LucyEnglish

Health and wellness make up a surprisingly small portion of overall well-being. In a national study of over 19,000 working adults*, it accounts for only 8% of overall well-being.

I have to say this came as a surprise to me.  When I’m not well, it’s hard to focus on anything else.

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“Just” Objections

Filed under: employee well-being

April 12, 2012

By Danroy "Dan" T. Henry

Ever since we started talking at Bright Horizons about the big payoffs of supporting the whole person by focusing on employee well-being, I’ve been regularly asked, “How do you make the case for delving more deeply into employees’ lives outside the office?” Their list of concerns: (more…)

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Good news for Adult Learners: Colleges GET IT!

Filed under: educational advising

April 11, 2012

By JayTitus

 

There was a time not too long ago when colleges and universities focused all of their energies on recruiting the graduating high school senior; An 18 year old who was starting their first degree program and planned to live on campus as a full time student. All of the colleges’ resources went in to putting together the best possible “campus experience,” for that type of student, which included huge investments in athletic facilities, residence halls, student activities, and even dining services. As a former Dean of Admissions myself, I know first-hand how much effort went into making college “feel like home” to those “traditional” students.

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