Mary Lou Burke Afonso
Mary Lou Burke Afonso is a 20-year veteran of Bright Horizons, having served in a variety of leadership roles in nearly every aspect of the organization, including operation, finance and client relations. In her current role as Chief Operating Officer, North America Center Operations, she is responsible for overseeing the operational leadership and management of all North America-based child care centers and schools. She also oversees all center relations with current clients. Mary Lou is a graduate of Boston College School of Management. Her two daughters are graduates of Bright Horizons early education and preschool.
Maribeth Bearfield joined Bright Horizons in 2017 as SVP, HR and Chief Human Resources Officer. Maribeth brings a background as an educator and more than 25 years of human resources experience to our organization. Prior to joining Bright Horizons, Maribeth served as CHRO at Kaseya Corporation and Hanover Insurance, and as Chief Talent Officer at State Street. Maribeth has also held positions at Cisco Systems, Oracle and GTE.
Vice President of Client Relations
Kim leads a team of client relations directors that seek to support and strengthen relationships with clients that sponsor on- or near-site child care centers. Previous to her current client relations role Kim has held leadership positions in operations as well as work/life consulting. She holds a BA in Psychology from Wheaton College and a MA in Teaching from National Louis University. Kim lives in a busy household outside of Atlanta with her parents, husband, teenage daughter and two dogs.
Jonathan has spent the last decade working at the intersection of strategic HR and enterprise technology. He has learned a great deal about converting a talent management strategy into an operating plan through direct conversations with HR leaders and numerous industry surveys. These experiences have sparked a fascination with how leading employers create a better environment for their workforce, and how that environment drives consistent business performance. Jonathan holds an MBA from Clark University.
Managing Director, Institutional Research, Horizons Workforce Consulting
Lucy is the Managing Director of Institutional Research with Horizons Workforce Consulting. After careers in early education and as a sociology professor, she has spent the past eleven years consulting with corporate and university clients, researching and writing about work-life issues, and speaking at national conferences. Lucy has two sons, ages thirteen and five.
Vice President, Educational Consulting, College Coach
Elizabeth Heaton leads College Coach’s strategic marketing efforts and is responsible for partnerships and new product development. She also oversees manages both the retail sales team and a team of College Coach consultants. Elizabeth began her admissions career at the University of Pennsylvania, where she chaired university selection committees, evaluated potential athletic recruits as one of the school’s athletics liaisons, and oversaw the university’s portfolio of admissions publications. She holds a Bachelor of Arts degree in English from Cornell University and is a member of the National Association of College Admissions Counseling.
Chief Culture Officer
As the Chief Culture Officer at Bright Horizons Family Solutions, Dan is responsible for the delivery of leading-edge people solutions to more than 20,000 employees. Recognized as a values-driven business professional, he is a contributing author to Inside the Minds and has also been a featured speaker at the NEHRA annual convention, SHRM, the Conference Board, and NAAHR.
Research Analyst, Horizons Workforce Consulting
Rachel specializes in the development, analysis, and reporting of employee-focused surveys for Horizons Workforce Consulting, ranging from child care needs assessments to employee engagement. With a background in work-family research and organizational effectiveness, Rachel uses her expertise in both to craft recommendations to clients and colleagues to maximize their survey results. Rachel holds a Ph.D in Industrial-Organizational Psychology from Louisiana State University and a B.A. from Rhodes College.
Director, Talent Management
Jessica is responsible for connecting employees and management to the most effective learning and development opportunities offered by Bright Horizons. She also helps facilitate internal collaboration for organizational success. Jessica brings nearly 20 years of experience in professional development and higher education administration to her role. Prior to this role she led both the EdAssist Client Relations and Academic Partnerships teams. Jessica is a mother to twins, and holds a Bachelor’s degree in American Studies from Tufts University, a Master’s degree in International Communication from American University and has completed PhD coursework in International Higher Education Policy at the University of Maryland.
As a former Bright Horizons preschool teacher, Jeannie has seen what child care means to clients firsthand. She also offers a view from the Millennials camp, cluing us into what’s challenging today’s largest demographic, and what they really want. She holds a BA in Psychology from Valparaiso University and currently resides in the Boston area with her husband, Brett, and Jordy, their Mini Australian Shepherd.
Ellen writes about talent management, employee engagement, and work/life balance trends. Ellen brings a wide perspective of human resource topics gained through working with industries from large engineering and construction firms, to government and academic organizations and nonprofits.
With a career ranging from freelance to full-time, Lisa has a diverse employment background as perspective. Lisa writes frequently “from the trenches” about the real life challenges of people in today’s workplaces: from the tensions of being a working mother, to working with millennials in the digital age, and everything in between.
Evan joined Bright Horizons in 2017 as Digital Marketing Manager. Evan brings more than 10 years of digital experience in the areas of social media, search marketing, website management, eCommerce and web analytics. Prior to joining Bright Horizons, Evan served as Social Media Manager at Xenith and led Digital Talent Strategy at Staples.
Alan has a long professional history of helping clients to optimize their HR processes. As director of client services at EdAssist, he helps large employers build education assistance programs that support their unique recruitment, talent management and learning needs. Prior to EdAssist, Alan served as vice president of client services at Bright Horizons, where he led a regional team responsible for helping large employers design and manage dependent care benefits for their employees.
Vice President, Healthcare
Doug is responsible for leading growth efforts in the healthcare vertical in collaboration with team members across all Bright Horizons’ services. Doug joined Bright Horizons after more than 24 years with Standard Register/Taylor Communications, where he held a variety of roles in sales, business development, sales management and most recently as Vice President of Sales in their healthcare business unit. Doug is a graduate of Rutgers University with a Bachelor of Science in Management/Marketing.
Director of College Finance, College Coach
Shannon works with College Coach’s corporate clients, delivering college financing workshops and providing personalized counseling to employees. She has over 10 years of experience in student financial assistance, at Boston University and Tufts University, and has also served as an active member of MASFAA’s Early Awareness and Outreach Committee, as a trainer for DOE’s National Training for Counselors and Mentors, and as a volunteer for FAFSA Day Massachusetts.
Andrea Wicks Bowles
Senior Consultant, Director Global Initiatives, Horizons Workforce Consulting
Andrea works with Bright Horizons clients to enhance the effectiveness of their employees and strengthen their position as an employer of choice. Her knowledge of child care policies, organizational effectiveness, and work/life industry trends combined with analytical skills is used to help clients uncover their unique issues and challenges. Andrea, a frequent speaker at work/life conferences, is a key contributor to Bright Horizons' research investigations.
VIce President, Organizational Development & Learning Services
Helen oversees the corporate Learning and Development Function at Bright Horizons and is also responsible for maximizing the impact of the enterprise-wide integrated talent management suite. Helen has played a pivotal development role at Bright Horizons for eight years and previous to that worked in senior HR and Learning and Development roles in domestic, European, and EMEA environments for BMW, Gillette and P&G. Helen is passionate about increasing the strategic impact of learning and development interventions, and exploring the use of technology to replicate the power of a high touch culture.