Mary Lou Burke Afonso
Chief Operating Officer, North America Center Operations
Mary Lou Burke Afonso is a 20-year veteran of Bright Horizons, having served in a variety of leadership roles in nearly every aspect of the organization, including operation, finance and client relations. In her current role as Chief Operating Officer, North America Center Operations, she is responsible for overseeing the operational leadership and management of all North America-based child care centers and schools. She also oversees all center relations with current clients. Mary Lou is a graduate of Boston College School of Management. Her two daughters are graduates of Bright Horizons early education and preschool.
Chief Human Resources Officer
Maribeth Bearfield joined Bright Horizons in 2017 as SVP, HR and Chief Human Resources Officer. Maribeth brings a background as an educator and more than 25 years of human resources experience to our organization. Prior to joining Bright Horizons, Maribeth served as CHRO at Kaseya Corporation and Hanover Insurance, and as Chief Talent Officer at State Street. Maribeth has also held positions at Cisco Systems, Oracle and GTE.
Senior Director, Product Marketing
Jonathan has spent the last decade working at the intersection of strategic HR and enterprise technology. He has learned a great deal about converting a talent management strategy into an operating plan through direct conversations with HR leaders and numerous industry surveys. These experiences have sparked a fascination with how leading employers create a better environment for their workforce, and how that environment drives consistent business performance. Jonathan holds an MBA from Clark University.
Senior Vice President, Marketing & Education Advisory Services
As a member of Bright Horizons’ Executive Team, Patrick leads teams dedicated to enabling superior performance for clients and their employees. He believes that our job is to unlock human potential and is passionate about how we positively change lives here at Bright Horizons.
Vice President, Educational Consulting, College Coach
Elizabeth Heaton leads College Coach’s strategic marketing efforts and is responsible for partnerships and new product development. She also oversees manages both the retail sales team and a team of College Coach consultants. Elizabeth began her admissions career at the University of Pennsylvania, where she chaired university selection committees, evaluated potential athletic recruits as one of the school’s athletics liaisons, and oversaw the university’s portfolio of admissions publications. She holds a Bachelor of Arts degree in English from Cornell University and is a member of the National Association of College Admissions Counseling.
Research Analyst, Horizons Workforce Consulting
Rachel specializes in the development, analysis, and reporting of employee-focused surveys for Horizons Workforce Consulting, ranging from child care needs assessments to employee engagement. With a background in work-family research and organizational effectiveness, Rachel uses her expertise in both to craft recommendations to clients and colleagues to maximize their survey results. Rachel holds a Ph.D in Industrial-Organizational Psychology from Louisiana State University and a B.A. from Rhodes College.
Director, Talent Management
Jessica is responsible for connecting employees and management to the most effective learning and development opportunities offered by Bright Horizons. She also helps facilitate internal collaboration for organizational success. Jessica brings nearly 20 years of experience in professional development and higher education administration to her role. Prior to this role she led both the EdAssist Client Relations and Academic Partnerships teams. Jessica is a mother to twins, and holds a Bachelor’s degree in American Studies from Tufts University, a Master’s degree in International Communication from American University and has completed PhD coursework in International Higher Education Policy at the University of Maryland.
As a former Bright Horizons preschool teacher, Jeannie has seen what child care means to clients firsthand. She also offers a view from the Millennials camp, cluing us into what’s challenging today’s largest demographic, and what they really want. She holds a BA in Psychology from Valparaiso University and currently resides in the Boston area with her husband, Brett, and Jordy, their Mini Australian Shepherd.
Director, B2B Marketing Programs
Ellen writes about talent management, employee engagement, and work/life balance trends. Ellen brings a wide perspective of human resource topics gained through working with industries from large engineering and construction firms, to government and academic organizations and nonprofits.
Director, Brand Storytelling
With a career ranging from freelance to full-time, Lisa has a diverse employment background as perspective. Lisa writes frequently “from the trenches” about the real life challenges of people in today’s workplaces: from the tensions of being a working mother, to working with millennials in the digital age, and everything in between.
Digital Marketing Manager
Evan joined Bright Horizons in 2017 as Digital Marketing Manager. Evan brings more than 10 years of digital experience in the areas of social media, search marketing, website management, eCommerce and web analytics. Prior to joining Bright Horizons, Evan served as Social Media Manager at Xenith and led Digital Talent Strategy at Staples.
Director, Product Marketing
As Director of Product Marketing , Alan drives original research and thought leadership for Bright Horizons education benefits programs, drawing on his extensive experience helping companies optimize education programs to support their Talent and HR objectives. Prior to Bright Horizons, Alan was at Gartner, a global leader in providing advisory services to technology and business executives, where he led new product teams in Europe and the US.
Vice President, Healthcare
Doug is responsible for leading growth efforts in the healthcare vertical in collaboration with team members across all Bright Horizons’ services. Doug joined Bright Horizons after more than 24 years with Standard Register/Taylor Communications, where he held a variety of roles in sales, business development, sales management and most recently as Vice President of Sales in their healthcare business unit. Doug is a graduate of Rutgers University with a Bachelor of Science in Management/Marketing.
Director of College Finance, College Coach
Shannon works with College Coach’s corporate clients, delivering college financing workshops and providing personalized counseling to employees. She has over 10 years of experience in student financial assistance, at Boston University and Tufts University, and has also served as an active member of MASFAA’s Early Awareness and Outreach Committee, as a trainer for DOE’s National Training for Counselors and Mentors, and as a volunteer for FAFSA Day Massachusetts.
Andrea Wicks Bowles
Senior Consultant, Director Global Initiatives, Horizons Workforce Consulting
Andrea works with Bright Horizons clients to enhance the effectiveness of their employees and strengthen their position as an employer of choice. Her knowledge of child care policies, organizational effectiveness, and work/life industry trends combined with analytical skills is used to help clients uncover their unique issues and challenges. Andrea, a frequent speaker at work/life conferences, is a key contributor to Bright Horizons' research investigations.
VIce President, Organizational Development & Learning Services
Helen oversees the corporate Learning and Development Function at Bright Horizons and is also responsible for maximizing the impact of the enterprise-wide integrated talent management suite. Helen has played a pivotal development role at Bright Horizons for eight years and previous to that worked in senior HR and Learning and Development roles in domestic, European, and EMEA environments for BMW, Gillette and P&G. Helen is passionate about increasing the strategic impact of learning and development interventions, and exploring the use of technology to replicate the power of a high touch culture.